Meta Data Deletion
Last changed · In force from 12 October 2026
This page says how to remove what Puncho holds from Facebook and Instagram, and how to stop Puncho reaching them. SisleLabs OOD ("Puncho", "we") runs Puncho. The Privacy Policy covers everything else we hold.
What we hold from Meta
Puncho reads from Meta only after an owner or admin of a workspace connects their Meta business, and only what that business granted in Meta's own window.
| What | Details |
|---|---|
| The connection | An access token, stored encrypted, the id of the business that granted it, the permissions granted, who connected it and when |
| Ad accounts and Pages | The name and id of each ad account, Page and Instagram account the connection reaches |
| Ads launched from Puncho | The ids Meta gave the campaign, ad set and ad, and each ad's daily results: spend, reach, clicks and conversions |
| The brand's own posts | Only after a person pressed Pull posts: each post's caption, picture, date, likes, comments and shares |
We read no one's Facebook profile, friends or messages.
Stop Puncho reaching your Meta business
Either of these works on its own, and they take effect at once.
In Puncho. An owner or admin opens Settings, Meta and presses Disconnect. The access token is deleted. Ads already running at Meta keep running, because they are yours and live at Meta.
At Meta. In your business's Business settings, remove the app from the integrations connected to the business. If you connected as a person, open Facebook's Settings and privacy, then Settings, then Business integrations, and remove it there.
Have the data deleted
Write to support@puncho.app from the address you use in Puncho, and say which workspace. We delete everything listed above for that workspace, the ad results included, within 31 days, and tell you when it is done. We do this by hand today.
Disconnecting alone deletes only the token. The ad accounts, ads and results stay in the workspace, so your team can still see what was spent, until you ask us to delete them or the workspace is closed.
Backups are kept for 31 days, so what we delete is gone from them 31 days later.
Contact
SisleLabs OOD, 4 Deseta Street, 4415 Zvanichevo, Bulgaria. Write to support@puncho.app.